Privacy policy

Privacy Policy

Last updated: November 23, 2025

This Privacy Policy describes how Studio Poè (referred to as “we”, “our”, “the store” or “the website”) collects, uses, and protects your personal data when you visit studiopoe.com or make a purchase from our online store.

1. Personal data we collect

We may collect and process the following personal data:

  • First and last name

  • Delivery address

  • Phone number

  • Email address

  • Payment information (we do not store card details; payments are processed by certified payment service providers)

  • Purchase history

  • Account information (email and password when creating an account)

  • Technical data (IP address, device information, browser type, cookies)

  • With your consent: email address and/or phone number for marketing purposes

2. Purpose of data processing

We process personal data strictly for the following purposes:

  • Processing and fulfilling orders

  • Delivering purchased goods

  • Secure payment processing

  • Providing customer support

  • Sending newsletters and offers (only with your consent)

  • Ensuring the technical functionality of the online store (cookies)

  • Fulfilling accounting and legal obligations

3. Legal basis for processing

Personal data is processed based on one or more of the following legal grounds:

  • Performance of a contract (purchase, delivery, customer support)

  • Consent (newsletters, marketing communications, cookies)

  • Legal obligation (accounting, consumer dispute resolution)

  • Legitimate interest (store analytics and business development)

4. Sharing of personal data

We share personal data only to the extent necessary to provide our services:

  • Payment processing: Maksekeskus AS, Montonio

  • Shipping and delivery: Courier and parcel locker service providers

  • E-commerce platform: Shopify (ensuring appropriate data protection and secure servers)

We do not sell or share personal data with third parties for marketing purposes.

5. Newsletters and marketing communications

If you subscribe to our email or SMS newsletter:

  • You may receive updates, promotions, and product launches

  • You can withdraw your consent at any time using the unsubscribe link included in every message

6. Cookies

The website studiopoe.com uses two types of cookies:

Session cookies

  • Active only while your browser is open

  • Necessary for cart functionality, account access, and payments

Persistent cookies

  • Stored on your device for a defined period

  • Help remember your preferences and improve user experience

Disabling cookies may affect the functionality of our store.
For example, the shopping cart may not work properly, images may not load, or purchases may not be possible.

More information: www.allaboutcookies.org

7. Your rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Estonian Data Protection Inspectorate

8. Dispute resolution (EU ODR)

Online disputes may be resolved via the European Commission’s ODR platform:
https://ec.europa.eu/consumers/odr/

9. Data controller & contact details

Studio Poè
Perfect Outfit OÜ
Registry code: 17266469
Address: Piiri tee 2, Püünsi village, Viimsi parish, Harju County, Estonia

Email: info@studiopoe.com